What is Gary's return policy?
We do our best to give you great service. If you are not satisfied with your order for any reason, please contact us as soon as possible by phone at 1-888-99-GARYS (888-994-2797) or via email at info@garyswine.com. We will work with you to remedy the problem.
Our return policy is as follows:
- Return window: 30 days
- How to request a return: Email us at info@garyswine.com and let us know what happened. Our customer support team will follow up with you with any next steps. For national shipping orders, If necessary, we will send you a return label to affix to the original packaging with instructions on how to arrange for a FedEx pickup.
- Fee: Gary's does not charge a return fee or restocking fee.
- Timing of refund: After Gary's receives the returned products in our store, we will issue a refund. Once a refund is issued, it may take up to four business days to appear in your bank account.
If you have any additional questions - please send us an email at info@garyswine.com, call us at 1-888-99-GARYS (888-994-2797), or chat with us through the website.
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