A 4% restocking fee applies to non-defective returns refunded to a credit card. This fee helps offset non-refundable credit card processing costs and will be deducted from the refund amount.
If a return requires us to issue a call tag or otherwise arrange return shipping, the actual cost of return shipping will also be deducted from the refund.
These fees do not apply when the return is due to an error on our part or an issue with the product, including defective, damaged, incorrect, or otherwise unsatisfactory merchandise, provided the issue is reported within a reasonable timeframe.
All returns remain subject to our general return policy, including applicable time limits, proof-of-purchase requirements, and product condition requirements. Unless the return is due to a product issue, merchandise must be unopened and in saleable condition.