I just placed an online order with you. Why was my credit card charged multiple times?
After you place an order, we authorize a small amount to your credit card to ensure that it is valid. Next, we authorize a pending charge for the full order plus an amount of up to $15. The additional amount provides us flexibility should we need to swap out products that are more expensive. Ultimately, only the correct charge will be processed to your account - the other pending charges will be removed.
If you have any additional questions - please send us an email at email@example.com, call us at 1-888-99-GARYS (888-994-2797), or chat with us through the website.
How do I purchase an order online with a gift card?
To redeem your Gary's Wine E-Gift card - simply go to https://garyswine.com/checkout and add the E-Gift Card code to the "Add eGift Card code" section on the right-hand side of the checkout screen. If you have difficulty redeeming your E-Gift card, ...
How to checkout/place an order online?
1. Select a product you wish to purchase by clicking on the product. 2. Input the quantity of the items you need. Then click the "Add To Cart" button. 3. Click the shopping cart icon in the upper right-hand corner and select "Checkout" 4. Log into ...
Do you sell gift cards?
Yes! We offer two types of gift cards: online gift cards and in-store gift cards. If you order an in-store gift card, the recipient will receive a physical gift card, while an online gift card will be delivered via email. You can check the link to ...
Can I modify an order once it’s already been placed?
While we cannot make any guarantees, we will do our best to accommodate order adjustments made within 2 hours after an order has been placed. To edit your order, you may reach out to us through chat or send an email to firstname.lastname@example.org. If you ...
How do I know when my order will be delivered?
For local delivery, we typically deliver on the same day as long as your order is placed before 6:00 pm from Monday to Saturday and 3:00 pm every Sunday in all New Jersey store locations. In Napa Valley, we guarantee 2-hour delivery in St. Helena and ...