How do I know if my order was received?
If the order has been received by us you will first get an automatic confirmation by email, letting you know the items ordered and the total. We will then proceed to process the order, discussing with you any questions regarding vintages or availability before charging it to your card. You will receive a second email to let you know when your order is ready to be picked up, or when it has been scheduled for shipping or local delivery.
If you have any additional questions - please send us an email at
info@garyswine.com, call us at 1-888-99-GARYS (888-994-2797), or chat with us through the website.
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How do I know when my order will be delivered?
For local delivery, we typically deliver on the same day as long as your order is placed before 6:00 pm from Monday to Saturday and 3:00 pm every Sunday in all New Jersey store locations. We will send you an email and SMS message with the tracking ...
How to checkout/place an order online?
1. Click on the product you'd like to purchase. 2. Enter the desired quantity, then click the "Add To Cart" button. 3. Click the shopping cart icon in the top right corner and choose "Checkout." 4. Log in to your account or create a new one to ...
What do I need to bring when I pick up my order?
Please bring your ID and order number when picking up your order. If someone else will be picking it up on your behalf, let us know by adding a note at checkout or by emailing us at info@garyswine.com. If you have any additional questions - please ...
How do I cancel an order I made online or through the mobile app?
To cancel your order, please email info@garyswine.com with your name, order number, and phone number so we can reach you if we have any questions. You can also contact us by phone at 1-888-99-GARYS (888-994-2797) or by using the live chat feature on ...
Can I modify an order once it’s already been placed?
While we cannot make any guarantees, we will do our best to accommodate order adjustments made within 2 hours after an order has been placed. To edit your order, you may reach out to us through chat or send an email to orders@garyswine.com. If you ...