How do I know if my order was received?
If the order has been received by us you will first get an automatic confirmation by email, letting you know the items ordered and the total. We will then proceed to process the order, discussing with you any questions regarding vintages or availability before charging it to your card. You will receive a second email to let you know when your order is ready to be picked up, or when it has been scheduled for shipping or local delivery.
If you have any additional questions - please send us an email at firstname.lastname@example.org
, call us at 1-888-99-GARYS (888-994-2797), or chat with us through the website.
How to checkout/place an order online?
1. Select a product you wish to purchase by clicking on the product. 2. Input the quantity of the items you need. Then click the "Add To Cart" button. 3. Click the shopping cart icon in the upper right-hand corner and select "Checkout" 4. Log into ...
How do I know when my order will be delivered?
For local delivery, we typically deliver on the same day as long as your order is placed before 6:00 pm from Monday to Saturday and 3:00 pm every Sunday in all New Jersey store locations. In Napa Valley, we guarantee 2-hour delivery in St. Helena and ...
How do I cancel an order I made online or through the mobile app?
To cancel your order, please email email@example.com. Please include your name, order number, and phone number where we can reach you if we have any further questions. You can also contact us by phone at 1-888-99-GARYS (888-994-2797) or by chatting ...
Can I modify an order once it’s already been placed?
While we cannot make any guarantees, we will do our best to accommodate order adjustments made within 2 hours after an order has been placed. To edit your order, you may reach out to us through chat or send an email to firstname.lastname@example.org. If you ...
What do I need to bring when I pick up my order?
A customer should print out their order confirmation and bring it with them when they come to pick up their order, along with proper identification. If someone other than the customer is picking up the order, tell us in the notes section upon check ...